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Post-Incident Review and Support

Free

This course explores what should happen after a critical incident has been stabilized. Learners will examine debriefing, documentation, emotional support, reflective practice, team learning, follow-up actions, and strategies for reducing the likelihood of similar incidents.

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Responding to Critical Incidents

Free

This course prepares frontline practitioners to respond calmly, consistently, and safely during critical incidents. Learners will review immediate response priorities, team communication, escalation protocols, documentation, required notifications, and the importance of maintaining a trauma-informed approach.

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Risk Assessment and Safety Planning

Free

This course introduces frontline practitioners to their role in identifying, documenting, and communicating potential safety concerns. Learners will explore warning signs, protective factors, escalation procedures, and collaborative safety-planning practices for children and youth experiencing elevated risk.

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Roles and Responsibilities within Intensive Treatment Teams

Free

Effective intensive treatment depends on strong collaboration across multidisciplinary teams. This course helps learners understand the responsibilities of frontline practitioners, clinical leaders, families, community partners, and other professionals involved in a young person’s care.

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Supporting Emotional and Behavioural Regulation

Free

This course provides practical strategies for helping children and youth understand and manage strong emotions and challenging behaviours. Learners will explore co-regulation, relationship-based support, environmental adjustments, coping strategies, and consistent responses across the care team.

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Supporting Youth with Complex Trauma

Free

This course examines how prolonged or repeated trauma can affect trust, attachment, behaviour, identity, emotional regulation, and relationships. Learners will develop practical strategies for building safety, predictability, connection, and consistency without interpreting trauma-related responses as deliberate non-compliance.

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Supporting Youth with Substance-Use Concerns

Free

This course introduces the relationship between substance use, mental health, trauma, and adolescent development. Learners will explore harm-reduction principles, non-judgmental communication, signs of increased risk, and strategies for supporting youth while collaborating with specialized professionals.

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Trauma-Informed and Developmentally Appropriate Care

Free

This course examines how trauma and developmental experiences can influence behaviour, relationships, emotional regulation, and treatment engagement. Learners will explore practical strategies for creating safe, supportive environments that avoid re-traumatization and respond to each young person’s developmental needs.

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Understanding the OITP Model and Standards

Free

This course introduces the clinical and operational standards that guide intensive treatment services. Learners will examine how these standards support service quality, consistency, accountability, and positive outcomes for children, youth, and families.

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Working with Youth Experiencing Aggression

Free

This course explores aggression as a form of communication that may be connected to fear, distress, trauma, frustration, or unmet needs. Learners will develop strategies for prevention, early intervention, safe responses, team coordination, and post-incident relationship repair.

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